- Frequently Asked Questions -
What is your standard shipping time?
Ship times vary depending on the style of your garment and the time of year. We keep individual product pages updated with the most accurate ship times so please take note of that when ordering.
Please note that we typically ship all items in an order at once however, we will occasionally ship items separately if one is on back-order or experiencing delays. If you would like our help understanding specific timing please don't hesitate to call us at 1-855-366-3531 8am - 5pm EST.
How much is shipping and handling?
Shipping on orders over $50 is FREE! Shipping for orders under $50 is $4.95.
Will you please help me with sizes?
LWD clothes run true to size with a little room to grow. If we happen to have a particular item that runs small, then we will include that information in the post.
For further information, please visit the SIZES tab.
Will you explain combination sizes?
Please read this carefully, as we realize it can be a touch confusing! Knit shirts, knit dresses, and minky dresses are combination sizes: 12/18m, 18/24m, 2/3, 4/5, 6/7, 8/9, 10.
*Please note that the tag may have the even size on it!
When you order a knit or minky top and bottom outfit, we will match the shirt size to bottom size that you are ordering, unless you indicate want to order a larger sized top. So please indicate when ordering that you would like a different size top!
What are your t-shirt sizes?
For Children's sizes – we offer 2T, 3T, 4T. These fit like typical toddler sizes and tend to run a bit small so you may want to order up a size and have some room to grow.
All other sizes tend to run fairly standard, and are as follows:
- Juvi 4, Juvi 5/6, Juvi 7
- Youth Small (6-8)
- Youth Medium (8-10)
- Youth Large (14-16)
- Youth XL (18-20)
- Adult Small
- Adult Medium
- Adult Large
- Adult XL
- Adult XXL
- Adult XXXL
Please note that in some cases we will offer t-shirts that specifically run small. We will always note this in the sales post and will advise you to buy a size up.
How will my monogram be done?
Personalization details are eXaCTlyaSYouwIsh THEM to aPpEar. 3 letter initials are processed as first, LAST, middle.
What is your return policy?
We love happy customers and are here to help! Please note that we DO NOT accept returns on orders older than 30 days. We also do not accept returns or exchanges on personalized items or swimsuits.
I've already placed my order! Can I still make any changes?
We will accept changes to orders (i.e. different size, adding a monogram, applique, etc.) if they are received within 24 hours of the order being placed. Please contact customer service at 1-855-366-3531 between 8am-5pm EST
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